IT Help Desk

Remote IT Help Desk Services You’ll Love to Use

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Business IT Support Services

With a robust business technology in place, you can continue to focus on growing your business without wasting precious hours each week troubleshooting technological problems.

Fast Fixx is here to help you get the most out of your tech staff. We provide a reliable, cost-effective outsourced help desk service that frees up your time and gets your business back on track.

Remote IT Support Defined

When you need help with your IT systems, we’re there for you every day to quickly resolve or prevent any potential IT issues.

Our phone and remote support team can almost always fix any problems you may be having so you can get back to work.

Our help desk services ensure that you can get back to work without the hassles of slow computers, equipment failures, or connectivity issues. We’ll install system updates, implement new technology, and carry out advanced security measures so you can focus on your most important tasks!

 Remote IT Support Defined

What are the advantages of getting remote technical support?

Desktop Support Services

Getting top-notch tech support doesn’t have to be a big ordeal. Our goal is to provide remote access technology for instant, flexible IT support so your business can get back on track.

Remote IT Support Can Reduce Expenses by Ending Downtime

Are you tired of paying your own IT team to work overtime on their long list of issues? Eliminate the need for extra work or in-person visits from expensive technical vendors. We can help you with your ticketing, collaboration, tracking, and ticket management.

Our service provides a full range of help desk services – all at a fraction of the cost of hiring a dedicated team.

We’re Here 24/7 to Assist You

Our 24/7, unlimited help desk support is always flexible. We’ll work with your team to determine the best ways to provide extra assistance – and we’re always willing to adapt to your needs and wants.

Fast Response Help Desk Support

Fast Fixx provides fast and effective IT support – with response times typically under five minutes! Forget long queues or waiting for a tech expert to arrive at your doorstep – our remote IT services are as quick as they come!

Businesses Become More Productive When They Use Managed IT Services

Wait no more! Get the time-tested technology, security, and solutions your employees need to succeed from our managed help desk services.

Let Us Tackle Your Tech so that You Can Focus on Your Business

You have a lot to juggle. Everyone looks to you for answers, instruction, and direction.

It’s hard to carve out time in your schedule for what YOU want to do and for growth strategy implementation.

Every business leader faces time constraints. It can feel like you’re a rubber band stretched to the breaking point.

You may be thinking: “What tasks can I delegate to free time to work ON my business instead of IN my business?”

Our team of IT professionals works with busy business executives every day, taking on IT maintenance and support and freeing them to tackle go-forward business initiatives. It’s how our clients find time to keep their competitive edge.

“But I Can Do the IT Management for Our Business”

We understand you have the skills and the willingness to do the menial, day-to-day IT updates, upgrades, and patching.

But it would help if you didn’t have to be the one to do that work. Your time is too valuable.

You’re the leader—the visionary.

You’re the one person in your organization who can’t be duplicated or replaced.

Taking IT off your hands frees up your time and energy, allowing you to put effort into gaining revenue, avoiding stagnant growth, and accelerating ahead of the competition.

Let Us Tackle Your Tech so that You Can Focus on Your Business

Taking Security Worries Off Your Plate

Cybercriminals and their tactics evolve every day. You already know how challenging staying up to date and keeping your systems fortified against malware, phishing attacks, and ransomware is. It’s an endless battle and a drain on your time.

Let us deploy and manage a whole stack of cutting-edge IT security tools to give you the confidence to work on projects with more significant ROI.

Managing Your Own IT Can Divert Your Attention from Pro-Growth Opportunities

Your “Top 5 things to do to steer the company” list never seems to get tackled. Often, this is because your attention gets sucked away by the tedious jobs that you’d instead not do. As a result, growth slows, and revenues plateau.

There’s a better way.

Freeing up all your time and attention for c-suite strategy and decision-making allows you to make more progress within your business.

Let Your Employees Do What They Do Best

You’ve hired some of the most talented people in your field to get work done and help you grow your business. While they may be competent with day-to-day computer issues, they shouldn’t have to learn or perform their own IT support.

Partnering with our team of IT professionals allows your employees to get away from IT issues and fully leverage their industry skills.

100% Focus on Your Business Goals and Growth

There is nothing more potent than a CEO focused on finding ways to scale their company to the next level. Why use up your day on work that doesn’t have the potential to improve your company exponentially?

A Single Point of Accountability for Your IT Maintenance, Security, and Support

There’s no need to wonder, “Who am I going to get to handle this?”

You don’t have to keep putting off necessary IT maintenance work because you have more important work to do.

We are your single point of accountability for everything IT. We are the partners that take on your burdens so that you can focus on the next steps in business.

Happy Computing Starts With Us

Hassle-free tech support should begin the moment we answer the phone. Our skilled dispatch team answers your call in seconds on average and immediately routes your support requests to the best-matched resource for resolution. With knowledgeable members available and ready to help, you can trust that you’ll receive the help you need when you need it.

Our support engineers have a wealth of experience in network administration and end-user support. They are not “script monkeys” that can only guide you through a few predetermined steps before escalating to the next tier of support. Our tech support staff members use their real-world experience and knowledge to get your staff working again as quickly as possible.

Based in the USA, Serving You Anywhere

Fast Fixx’s network operations center is located here in the United States, not overseas.

We know that communication is critical to a successful support experience. One of the most frustrating parts of calling for help is not being understood or, conversely, when the person you’re talking to isn’t providing clear instructions.

Our dedication is to delivering quality interactions with your end-users.

Time is of the Essence

Delays are frustrating, which is why we work to resolve your tickets on the first call.

A typical support desk call takes 15-30 minutes for our support engineer to resolve, and should the need for escalation arise; you have access to our vast resource of skilled consultants.

 

Looking for comprehensive IT management that includes help desk support? Learn about our Fully-Managed IT Services.

Get the most from your tech.

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