Knowledgeable IT support for small businesses

Say goodbye to tech support and hello to Managed IT Services.

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Let Us Tackle Your Technology

The business leaders that leverage their time, creativity, and strategic insight are the ones that drive their companies forward.

Competitive advantage doesn’t happen without you, and time is your most valuable asset.

So why spend your time doing the IT maintenance and security work you could delegate to a trusted team of IT professionals?

It would help if you didn’t have to work IN your business to accomplish so much more working ON it. Make the most of your time.

Let us tackle the technology―so you can focus on your business.

Mike Machado
Mike Machado

CRO at Demand Local & QSR Agency

Small Business IT Services

Technology can be a vital tool for small businesses, but it can also be a potential weakness.

Whether you’re in retail and need a point-of-sale system or you’re in manufacturing and need specialized machinery, the wrong technology could cost you money and productivity.

Trying to manage your own IT is a full-time job. Luckily, business service providers can help keep your network secure while allowing you to focus on your core business activities.

Here are some ways a managed IT services provider can help you:

PC Tech Support

There are few things worse than being without your computer, except maybe having a PC that won’t behave properly.

That’s where Fast Fixx comes in. If you need fast PC repair or help with your security software, you can count on us to get your system running smoothly again.

Troubleshooting PC issues is what we do best, and we’re ready to take on any problem you have. We’ll get to the root of the problem and fix it quickly so that you can get back to work.

We’ll even show you how to maintain it so that the problem doesn’t happen again, saving you time down the road.

Please take advantage of our PC support service today!

Getting back to work with quick PC support

Mac Help

Have you ever been stuck in a frustrating situation with your Mac?

We’ve all been there. Whether it’s an issue with basic tasks like installing apps or navigating through menus, our knowledgeable support engineers can assist you with any Mac-related problem you might encounter. Troubleshooting your computer shouldn’t be a stressful experience, and we make sure each interaction is pleasant and quick.

Our team of tech-savvy professionals makes fixing your Mac a simple task.

Our professionals troubleshoot Mac-related problems

VoIP Business Phone Services

Fast Fixx provides business VoIP phone services for small and medium-sized businesses.

We provide all the calling features you’d expect from a traditional phone system and more with our cloud-based VoIP service. We provide our customers with a complete communications solution that includes local, long-distance, cellular, and even international calling at no additional cost.

Our VoIP system is hosted in our cloud, which means your calls never go over the Internet but are routed through our private network.

VoIP business phone services replace traditional PBX phone systems

Microsoft 365 Management

There are many services and tools in Microsoft 365 that can be difficult for many businesses to configure and manage on their own.

To get the most out of these tools, you need to manage your data. If you have an IT department, this is likely a service they are already providing you.

If not, it may be time to start looking for partners who have the experience and skill set necessary to get your Microsoft 365 environment configured and managed correctly.

Fast Fixx is an industry leader in cloud management for all of the services within Microsoft 365, including email hosting, Office 365 apps such as Exchange Online, Sharepoint Online, and more.

We provide our clients with fully managed services that encompass Microsoft’s best practices into their products and consider any special requirements your company may have.

Our experts will manage everything from your Microsoft 365 email hosting to the vast number of built-in features. We will also help you design a custom solution so that you can get the most out of your Microsoft 365 environment.

Managed 365 services empower your workers with the right productivity toosl

Backup and Disaster Recovery

A recent survey by the Computer Technology Industry Association (CompTIA) revealed that approximately 90% of small businesses had experienced a computer system failure.

But did you know that less than half of them have a backup plan? And even worse, of those who do, the procedure only works about 50% of the time. That shows how important it is to have a backup and disaster recovery (BDR) plan in place.

In today’s digital economy, being without a BDR plan could mean losing everything your business has worked hard to build. This goes for both your physical and virtual data.

You probably already know what would happen if something happened to your primary office location. You would lose all of your physical documents, customer information, and records. But what about your virtual data? Do you have a backup plan in place for all of your company’s websites, email servers, and social media channels?

If not, it’s time to get one in place immediately.

Data loss due to hardware failure can stop a business in its tracks

IT Network Support

A lot of companies don’t know what’s on their network.

They’ve never taken the time to map it out, take inventory of their equipment or perform any analytics on how it’s performing. Instead, they know that their network is slow when they try to access a website, send an email, or download a file.

As a result of this lack of network visibility and insight, organizations are left spending significant portions of their IT budgets trying to fix problems as they arise. And all too often, these problems drive employees to work remotely or conduct business using consumer Internet services outside of the company firewall, further increasing IT costs and complexity.

The good news is that you can avoid this scenario by implementing an integrated approach to connectivity and performance management that helps companies gain the visibility required to make informed decisions about where and how to invest in their networks.

Get real-time insight into performance so you can identify and resolve issues before they cause trouble.

Challenge #1 – Technology isn’t your day job

You manage an ever-growing technology footprint, including mobile phones and tablets, laptops and desktops, networking, servers, storage, peripherals, and printers.

All of these devices and systems need to be managed, monitored, upgraded and secured.

Unfortunately, none of these duties are in your job description.

Infrastructure management monitors, upgrades, and secures mobile phones, laptops, desktops, networks, servers, and printers

Challenge #2 – You need help maximizing the value of your current technology

Your current IT systems probably work well but require extra care and support, given their age. In addition, you’d like help securing your systems since digital risks and threats are on the rise. You could:

  • Do it yourself – But you may lack the skills and time to maintain systems.
  • Hire a vendor – But they may not have the expertise and coverage you need.
  • Team with a managed service provider – We offer staff, skills, modern tooling, services, and ongoing support to accomplish your strategic technology priorities.
Office staff using current information technology systems

Challenge #3 – You need customized services and support

We’re a managed service provider who can help you maximize the value of your current technology. We help you by providing:

  • IT services – We take the time to learn about your goals and evaluate your existing systems. We can then customize support services to your needs and assist you with skilled staff and modern tooling.
  • Managed security – We can protect you from the latest threats, including ransomware.
  • Managed backup – We’ll help ensure you always have access to your data, even when IT challenges arise.
  • Remote IT support – We can maintain your services, from upgrading systems to troubleshooting problems. We’ll connect remotely to your computer to diagnose and fix any issues you face to keep your business and staff productive.
Data center technician monitoring systems in real time

Getting the Most Out of Your Technology

If you’re looking to outsource your IT services, then managed service provider (MSP) is the right solution for you.

There are many reasons why MSPs are becoming so popular these days. Still, one of its most significant benefits is that it’s an affordable option that combines the expertise of a dedicated team with the technology resources and knowledge you need.

As a managed services provider, Fast Fixx helps individuals and organizations make sure they can get the most out of their technology without dealing with the technicalities themselves.

We provide IT support, help with system development and outsourcing, provide cloud computing services and manage data storage.

Maximizing the Value of Your Current Technology

Get the IT Support You Need to Keep Your Business Moving.

Your small or medium-sized business helps power the global economy.

You own or operate one of the firms that provide 90% of the world’s businesses and 50% of its jobs.

However, it’s more complicated than ever to run and grow your business.

From digital transformation to remote work and cyber threats, you’re constantly anticipating and responding to trends that impact your business.

Let’s get started:

Give us a call and talk with our friendly team of IT experts

Talk to us

about a managed IT service arrangement for your business.

Total IT support and management for a fixed monthly price

Our services are affordable for your business because we deliver services on a per-seat basis. That means you only pay for what you use – while also gaining the ability to add new services or scale usage as you grow.

Our fully managed program is the ideal solution for an organization like yours. Your business demands the utmost in network reliability and quality service.

Get IT support and management for a fixed monthly price – it’s that simple.

Want to learn more?

You can get better IT support, starting today.

24/7 Real-Time Network Monitoring

The concept of remote monitoring and management is simple. A technician can access a device, server, or network over the Internet, providing troubleshooting and maintenance services when needed.

RMM software makes it easy to remotely manage computers, servers, mobile devices, and pretty much anything else.

RMM solutions allow IT engineers to control their technology investments remotely. The ability to proactively monitor your IT systems’ health, availability, and security mean less downtime for your business.

And that’s good for your business.

A Better Way of Delivering IT Services

Today, one of the more popular IT business models is the managed services model.
It’s used by small, medium, and large organizations to help them run their day-to-day operations using an outside party for IT support, maintenance and management.

Under a managed services business model, your company doesn’t have to worry about purchasing hardware or software or installing and implementing. As your managed services provider, we all aspects of your infrastructure management, including hardware (servers, PCs, smartphones, and tablets), software (operating systems, applications), and telecommunications (phones, faxes, voice over IP).

We also handle all aspects of network management. What this means for you is that you don’t have to pay a lot of money upfront for expensive equipment that you might not use.

It also reduces the risk of replacing equipment when it becomes obsolete because an outside vendor manages it. In addition, the client benefits from access to high-quality technicians who are experienced in information technology support and management.

And you get more bang for your buck because you’re getting 24/7 monitoring from experts instead of relying on internal personnel who might not be as skilled as outsourced staff.

Managed IT services help you build your business.

A managed service arrangement helps you get the most out of your devices, software, and network connectivity — and build toward your business goals.

A proactive approach

By continuously monitoring your systems, you will discover many potential problems, and you can therefore resolve any issues before they affect your users.

Business continuity

Rigorous data protection ensures your critical information is always available in the event of equipment failure, emergencies, or disasters.

Peace of mind

A layered security approach is designed to protect your computer, data, and network from viruses, hackers, and tricky email schemes.

Our technicians are on hand 24 hours a day, seven days a week, and our software will alert you to any problems before they affect your users.

Enhanced business performance

Stay ahead of your competition with the latest technology that’s reliable and high-performing, so your customers can get the information they need, and your team can get the work done. Don’t let slow systems hold you or your team back.

Cost control

The pricing matches your business needs and makes your IT budgeting more straightforward and predictable. And planned maintenance helps prevent the costs of unexpected equipment failure and lost productivity.